Privacy Policy
Last Updated: March 2024
1. Information Collection
We collect minimal information required to process your travel bookings. This includes your name, phone number, and pickup/drop-off locations provided voluntarily via WhatsApp inquiry, phone call, or our booking interface.
2. Use of Information
Your data is used solely to facilitate transport services. We use your contact details to provide driver information, vehicle details, and trip confirmations. We do not sell or share your personal data with third-party marketing agencies.
3. Analytics & Cookies
Our website uses standard cookies and Google Analytics to monitor traffic patterns. This anonymous data helps us optimize our most popular routes (e.g., Palani to Kodaikanal) to improve service availability and website performance.
4. Data Protection
We implement industry-standard security protocols. Since most of our bookings occur via WhatsApp, your communication is protected by end-to-end encryption. Internal access to customer logs is strictly limited to authorized dispatch staff.
For any questions regarding your data, please contact our privacy officer at+91 96555 36094.